Hong Kong Hotels - Golden Crown Guest House

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invoice no. 87767 hi! please confirm my reservation for a standard double room with 1 extra bed for 3 nights oct 10-13, 2009. i just reposted my request here because when i browsed through my reservation details the remarks is ''reservation cancelled''. i did not cancel it. and now i edited it and it says ''for confirmation'' but if i view it again the remarks is still reservation cancelled. i just want to make sure if you received my reservation request. thank you very much! ;)
gr******
2009-09-27 13:23:00
114.108.19
Our reply :
hi, please read the reservation email, because we don't have standard double room on that time and standard double is only for 2 persons.
Hi! so do u have available room to accomodate us from tomorrow to SEpt 30? IF you have, pls reserve a room for us. We'll just pay you when we arrive tomorrow. Is that possible? OR do we have to pay another reservation? thanks! :-) Hoping though that somebody would take the room today so we won't be charged. :-)
L******
2009-09-26 23:09:00
119.94.250
Our reply :
hi, we have already returned the money for you and hope you will be happy to stay our hotel.
Hi! We will be there tomorrow till sept 30. R we going to pay for today or is it possible to just charge us with our stay from sept 27-30, same number of days though... ARRIVAL TIME: 6:40PM plus travel time from airport.
L******
2009-09-26 22:35:00
119.94.250
Our reply :
hi, we are so sorry because the room still reserved and nobody come to take this room and we couldn't return the deposit. And if someone take this room and we will return your deposit to tomorrow
what is the number to be contacted? I'm calling from the Phils... been calling since this morning but the number is not accessible. there's a typhoon here and can't fly today... have paid the reservation already for sept 26-29.
L******
2009-09-26 19:24:00
119.94.250
Our reply :
hi, we also call to you and the number can not accessed. The room still reserved for you, because you have pay the deposit.
Refer to invoice 87701, can we request for the newly renovated room on level 6?
Jo******
2009-09-26 13:53:00
220.255.7.
Our reply :
hi there, ok no problem.
Hi there again, I requested for 1 extra bed for our stay for two nights on Oct 23-25 (invoice 87514) but no additional charge has been reflected in our reservation. Is that ok (we will just request an extra bed when we arrive) or can we request it as early as now? And if the room is available when we arrive (around 10am), would it be possible for us to check in early? What floor will we stay in? Thank you very much!
D******
2009-09-26 00:16:00
112.202.21
Our reply :
hi, the balance is all included and we will provide extra bed for you. and if the room is available you can check in early time.
Thank you for fixing it...(",)
Al******
2009-09-25 23:49:00
222.127.15
Our reply :
hi, sorry for that. Payment has been received. thank you and see you then.
Luxury - Quadruple (2 big beds) is located at level 6 and 13? So which level is the newly renovated for Luxury - Quadruple (2 big beds)? And a big bed can accommodate 2 adults?
Jo******
2009-09-25 23:35:00
220.255.7.
Our reply :
hi, 6 floor is the newly one.
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GOLDEN CROWN GUEST HOUSE

5/F Golden Crown Court, 66-70 Nathan Road, TsimShaTsui HongKong
TEL:(852) 2369 1782  FAX: (852) 2368 1740

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